Most roadside programs offer the same basic services. What differentiate them are cost and inclusion of other benefits, such as alternative transportation or trip interruption. Some programs offer a singular plan for a flat rate while others have tiered options for different fees that you can choose from. The best roadside program for you is the one that matches your individual finances, needs, and driving habits.
If you are obtaining coverage through your auto insurance policy or new car warranty, coverage can cost anywhere from $12-$60 per year. Standalone roadside plans tend to be pricier, costing anywhere from $60-$600 per year. Again, the fee will vary depending on the type of coverage you choose and the benefits it includes.
Yes. Even if you don’t have coverage, you can still call a professional to help during a roadside event. You can contact local tow truck companies or a roadside assistance providers directly to request help, but you will likely have to pay a la carte for whatever services are needed to get your vehicle repaired.
Yes. Roadside will come anywhere your vehicle is disabled–including your home, rest stops, parking lots, parking garages, and more. Remember, roadside isn’t just for the side of the road. Any service you need pertaining to roadside can occur wherever your vehicle is located–including towing your vehicle to or from your home.
Yes, if your vehicle is disabled because it has run out of fuel, a roadside technician will be dispatched to deliver fuel directly to you.
Roadside assistance programs dispatch a service provider or roadside technician directly to your location where you’re experiencing your vehicle breakdown. The service provider will assess your vehicle’s issue, and will attempt to do everything they can to solve the problem on site. If they are unable to, they will tow your vehicle to your repair shop of choice or to the closest repair facility where a mechanic will fix your vehicle so it is safely drivable again.
Absolutely. Roadside assistance is the easiest, fastest, and safest way to get your disabled vehicle back on the road and on with your day. Most of the time, roadside is already included in your auto insurance policy or new vehicle warranty. If it isn’t, it can typically be added for a minimal cost per month. Remember–every 1 in 2 drivers experience a roadside event every year. It’s not a matter of “if” you’ll need roadside, but “when”. Having coverage provides you with peace of mind that you and your vehicle will be well taken care of when that day comes.
If your vehicle needs to be towed and you have a roadside assistance program, submit request for help and a tow truck driver within the program’s service provider network will automatically be selected and dispatched to you. They will arrive wherever your vehicle is disabled and tow it to the location of your choice. Towing mileage is usually covered for a certain distance, so be sure to check what your coverage limitations are for towing mileage.
If your vehicle has a flat tire and you have a roadside assistance program, submit a request for help and a roadside technician with the program’s service provider network will automatically be selected and dispatched to you. They will arrive wherever your vehicle is disabled and change your flat tire for you.
Yes. If you’re requesting a flat tire change, the dispatcher or the information collected about your vehicle’s issue will ask if you have an operable spare tire in your vehicle. If you do not, they will let the service provider know and ensure they bring the correct spare tire for you.
If your vehicle needs a jump start due to a drained battery and you have a roadside assistance program, submit a request for help and a service provider within the program’s network will automatically be selected and dispatched to you. They will arrive wherever your vehicle is located and use the proper equipment to jump start your car for you.